The following pages and posts are tagged with

TitleTypeExcerpt
Install Dialero From AppExchange Page To install from AppExchange follow this link Next step: Configure Org Site and activate Remote Site
Install WorQ From AppExchange Page To install from AppExchange follow this link
WorQ Post Install Setup Page Setup and deploy custom domain Complete this guide to set up a domain name for your organization Complete this guide to Test and Deploy your domain. Set Up Permissions If the permissions weren’t set during the installation process, adding Permission Set to...
WorQ Pre Install Page User Profile Pre Setup WorQ requires several permissions to be available for the User Profile: Leads: Read, Create, Edit Cases: Read, Create, Edit Pushtopic: Read, Create If custom profiles already pre-set in your organization, make sure the profiles has access to the objects. ...
Call recordings and voicemail Page Enable call recordings and voicemail Navigate to Dialero Setup page in Setup » Installed packages » Configure Enable call recordings and voicemail at the Recordings section by checking the Call Recordings checkbox Enable call recordings for each phone number Enable call...
Requirements Overview Page Twilio Account Dialero requires an active Twilio Account. If your don’t have one, please refer to the Set Up Twilio Account section. Salesforce Editions Compatibility Dialero if compatible with the following Salesforce Editions: Professional Enterprise Performance Unlimited Browser Compatibility ...
Requirements and Limitations Overview Page Salesforce Technology Limitations WorQ app utilizes the following technologies provided by Salesforce: Apex Scheduler: WorQ uses 1 hourly scheduled job to perform background tasks Salesforce Governor Limits Streaming API: WorQ creates maximum of 2 API calls for every item captured by Queues....
Configure Org Site Page This page will help you to setup a Site and activate a Remote Site. Complete every topic before proceeding to next step.
Dialero SMS Messaging Page This page will help you to setup and learn about the messaging component .
Troubleshooting Page ## Calls not connecting or disconnecting instantly * Validate Twiml App - Navigate to **Setup >> User Interface >> Sites and Domains >> Sites** - Click on the label of **dialero** site - At the **Custom URLs** section look for the secure **Domain Name** {% include inline_image.html file="site-base-url.png" %} -...
Register To Twilio Page ## Register new account {#register} * Navigate to [Twilio Sign Up page](https://www.twilio.com/try-twilio){:target="twilio"} and register your account * Complete the registration process as required by Twilio {% include links.html %}